Privacy Policy

This web site 11plusehelp.co.uk is owned and operated by Education4fun Ltd. ("we", "our", or "us" or the "Company"). We are committed to protecting and respecting your privacy. We are committed to creating a safe and secure environment for learners of all ages. This Privacy Policy (the "Policy”) describes the types of information we may collect from you or that you may provide to us when you visit the website 11plusehelp.co.uk (the "Site”). Please note that the primary purpose of our Site and the Services it to allow you to register, subscribe and access our services on a variety of subjects. Our Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

Information collected and how it is used

Your information is the information that's required when you visit the site, as well as the information you choose to share. ‘Personally Identifiable Information’ refers to information by which you may be personally identified, such as your name, email address and location. You will need to register for visiting our site. If you choose to register as parent and are 18 years of age or older, you are required to provide personally identifiable information such as your name, email address and location also the information of your child whom you subscribe such as name of child, email id and location. The personally identifiable Information you submit to receive information and Services from our site will never be disclosed to any third party. We do not collect more Information than is reasonably necessary to participate in an activity on the Websites.

You allow us to use this personally identifiable Information to register you to use the Services, subscribe to products and otherwise provide you with the Services; verify your authority to enter the Site and access the products and Services; notify you of updates; improve the content and general administration of the Site and the Services; provide you with notices regarding the Services and other services that you have purchased or may wish to purchase in the future.

We may disclose User information if required to do so by law, or if we have a good-faith belief that such action is necessary to comply with local, state, federal, international, or other applicable laws (such as U.K. Copyright law) or respond to a court order, judicial or other government subpoena, or warrant, or administrative request. In some cases, we may make such disclosures without first providing notice to Users.

Children's Privacy

We are committed to protecting children's privacy online. We do not knowingly collect information from the children. We do not knowingly permit Child Users to register directly for our products. If you are a parent or guardian (“Parent”) and discover that your child under the age of 13 has a registered account with us without your consent, please alert us and request that we delete that child’s personal information from our systems.

If you are a Parent, you may provide consent for your child’s registration by first registering yourself on our website. Once registered, you can create a restricted account for your Child User, monitor the data on your Child User’s account and/or revoke a child’s permission to use the website by blocking/deleting the account.

Cookies

When you use our Websites we may use cookies and other technologies in order to facilitate and customize your use of our Services.

Data Security

Data security is important to you as well as to us. All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using Secure Sockets Layer (SSL) technology. To make online purchases you must use an SSL-enabled browser in order to protect the confidentiality of your personal and credit card information while it is transmitted over the Internet.

Access by you to your account is available through a password and/or unique user name selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone and that you change your password often using a combination of letters and numbers, and that you ensure you use a secure web browser. We cannot be held accountable for activity that results from your own neglect to safeguard the secrecy of your password and user name. If you share a computer with anyone, you should always log out of your account after you are finished, in order to prevent access to your information from subsequent users of that computer.

Company takes certain physical, managerial, and technical safeguards designed to preserve the integrity and security of your Personal Information and other information we maintain with us. But data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this Website cannot be guaranteed and we shall have no liability to you or any third party for loss, misuse, disclosure or alteration of such information; and (c) any such information and data may be viewed or tampered with in transit by a third party.

Data Retention.

Unless we receive a deletion request, we will retain your information for as long as you are registered user and account is active or as is reasonably useful for operational purposes and as permitted by law.